Main Job Summary
To manage, coach and monitor all aspects of the PC Lab in conjunction with the Forensic Manager (Resource) and Forensic case team. Monitor all levels of performance to ensure high levels of efficiency, ensuring case management and efficient use of resource whilst being customer centric, quality focused and commercially aware. Proactively communicate with the Forensic Manager to highlight any challenges and ensure deadlines and quality standards are met. Proactively identify and resolve technical and operational issues to ensure effective workflows. Conduct analysis of cases.