PC Lab Team Leader

Summary:

To manage, coach and monitor all aspects of the PC Lab in conjunction with the Forensic Manager (Resource) and Forensic case team.

Reporting to:

Operations Manager

Location:

Stratford Upon Avon

Department / Division:

Digital Forensics

Application Deadline:

Main Job Summary

To manage, coach and monitor all aspects of the PC Lab in conjunction with the Forensic Manager (Resource) and Forensic case team. Monitor all levels of performance to ensure high levels of efficiency, ensuring case management and efficient use of resource whilst being customer centric, quality focused and commercially aware. Proactively communicate with the Forensic Manager to highlight any challenges and ensure deadlines and quality standards are met. Proactively identify and resolve technical and operational issues to ensure effective workflows. Conduct analysis of cases.

Main Duties & Responsibilities (other duties may be assigned):

Same as Senior Analysts/Analysts with the addition of the below responsibilities:

Assign case work to Analysts and use CCL’s case management system to effectively and proactively manage case work of individuals to maintain efficiency and ensure deadlines are maintained
To be responsible for analysis tasks and communicate with the Forensic Manager and Forensic Case team to ensure any challenges are highlighted and resolved.
Ensure that Analysts record the correct time and notes on projects and proactively manage TRTs.
Assist with basic HR tasks and monitoring and provide feedback to the Forensic Manager following one to one and/or performance reviews
Monitor Analysts until they have passed their probationary period
Proactively monitor and address any issues that may affect productivity
Pro-actively acquiring forensic knowledge to ensure the PC Laboratory is using the most appropriate hardware and software required for the job
To ensure that all ISO processes and documentation are up to date and are being adhered to
Maintaining a safe, secure, and legal work environment; developing personal growth opportunities for staff
To assist with ISO audits when required
Dip sample Analyst’s output to ensure all quality and policy requirements are being met
Proactively identify any inefficiencies or areas that can be improved upon and make recommendations to the PC Lab Manager where these have been identified.

Required Skill Set & Experience:

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Previous experience working as a digital forensics practitioner in computer forensics
Sound understanding of current ACPO guidelines and Forensic Regulator’s requirements (ISO17025)
Excellent understanding of leading operating systems
Previous experience using the leading industry standard tools
Previous people management experience
Ability to work independently and make sound and reasoned judgements
Ability to develop and lead people to ensure they are achieving their maximum potential
Sound analytical and interpretation skills
Ability to work with precision, accuracy with high attention to detail
Computer literate
Excellent planning and organisational skills.

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Education:

Degree level qualification (2:2 or above) BSc in an IT related field; Computer Science or Digital Forensics degrees are desirable

HND/HNC & 3 -> 5 years’ experience in digital forensics

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Core Role Competencies:

Personal Attributes

Positive and motivated attitude
Confident communicator
Team player
Ability to work under pressure
Conscientious and reliable
Solution focussed
Excellent social skills
Organised

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Competencies (some or all of these MAY be assessed during the process)

Excellent level of knowledge of standard operating procedures to pass analysis competency test
Excellent level of technical knowledge
Good level of knowledge of CCL’s case management system
Effective Communication
Personal Awareness
Personal Effectiveness
Problem Solving
Team Working
Accuracy of work
High attention to detail
Ability to assess and monitor the work of others

Other Role Requirements:

Minimum 5 years UK residency
Full driving license
Satisfactorily pass pre-hire and annual security clearance procedures in accordance with the ACPO (Association of Chief Police Officers) National Vetting Scheme.

CCL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.