PC Lab Team Leader


To manage, coach and monitor all aspects of the PC Lab in conjunction with the Forensic Manager (Resource) and Forensic case team.
Reporting to:
Operations Manager
Stratford Upon Avon
Department / Division:
Digital Forensics
Application Deadline:

Main Job Summary

To manage, coach and monitor all aspects of the PC Lab in conjunction with the Forensic Manager (Resource) and Forensic case team. Monitor all levels of performance to ensure high levels of efficiency, ensuring case management and efficient use of resource whilst being customer centric, quality focused and commercially aware. Proactively communicate with the Forensic Manager to highlight any challenges and ensure deadlines and quality standards are met. Proactively identify and resolve technical and operational issues to ensure effective workflows. Conduct analysis of cases.

Main Duties & Responsibilities (other duties may be assigned):

Same as Senior Analysts/Analysts with the addition of the below responsibilities:

  • Assign case work to Analysts and use CCL’s case management system to effectively and proactively manage case work of individuals to maintain efficiency and ensure deadlines are maintained
  • To be responsible for analysis tasks and communicate with the Forensic Manager and Forensic Case team to ensure any challenges are highlighted and resolved.
  • Ensure that Analysts record the correct time and notes on projects and proactively manage TRTs.
  • Assist with basic HR tasks and monitoring and provide feedback to the Forensic Manager following one to one and/or performance reviews
  • Monitor Analysts until they have passed their probationary period
  • Proactively monitor and address any issues that may affect productivity
  • Pro-actively acquiring forensic knowledge to ensure the PC Laboratory is using the most appropriate hardware and software required for the job
  • To ensure that all ISO processes and documentation are up to date and are being adhered to
  • Maintaining a safe, secure, and legal work environment; developing personal growth opportunities for staff
  • To assist with ISO audits when required
  • Dip sample Analyst’s output to ensure all quality and policy requirements are being met
  • Proactively identify any inefficiencies or areas that can be improved upon and make recommendations to the PC Lab Manager where these have been identified.
Required Skill Set & Experience:

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Previous experience working as a digital forensics practitioner in computer forensics
  • Sound understanding of current ACPO guidelines and Forensic Regulator’s requirements (ISO17025)
  • Excellent understanding of leading operating systems
  • Previous experience using the leading industry standard tools
  • Previous people management experience
  • Ability to work independently and make sound and reasoned judgements
  • Ability to develop and lead people to ensure they are achieving their maximum potential
  • Sound analytical and interpretation skills
  • Ability to work with precision, accuracy with high attention to detail
  • Computer literate
  • Excellent planning and organisational skills.


Degree level qualification (2:2 or above) BSc in an IT related field; Computer Science or Digital Forensics degrees are desirable


HND/HNC & 3 -> 5 years’ experience in digital forensics

Core Role Competencies:

Personal Attributes

  • Positive and motivated attitude
  • Confident communicator
  • Team player
  • Ability to work under pressure
  • Conscientious and reliable
  • Solution focussed
  • Excellent social skills
  • Organised

Competencies (some or all of these MAY be assessed during the process)

  • Excellent level of knowledge of standard operating procedures to pass analysis competency test
  • Excellent level of technical knowledge
  • Good level of knowledge of CCL’s case management system
  • Effective Communication
  • Personal Awareness
  • Personal Effectiveness
  • Problem Solving
  • Team Working
  • Accuracy of work
  • High attention to detail
  • Ability to assess and monitor the work of others
Other Role Requirements:
  • Minimum 5 years UK residency
  • Full driving license
  • Satisfactorily pass pre-hire and annual security clearance procedures in accordance with the ACPO (Association of Chief Police Officers) National Vetting Scheme.

CCL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

If you would like to apply for this role please send us your current cv and a covering email.
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