Demonstrate Drive & Commitment
Shows reliability and commitment amongst manager and peers; Exhibits focus and determination in tasks at hand; Establishes support for objectives; Drives and Produces results
Work Efficiently and Effectively
Effectively manages time and priorities by focusing on highest priority tasks and working efficiently; Effectively recovers from mistakes; Completes projects on time.
Meet Customer Needs
Understands the customer’s requirements, expectations and needs; Delivers on commitments to customers; Provides value and ensures exceptional customer experiences; Seeks feedback from customers; Removes barriers to customer service
Build Relationships
Relates to others in an open, honest, accepting, and respectful manner; Viewed as approachable and shows interest in others; Develops and maintains high-quality relationships with manager and peers; Demonstrates communication style flexibility when relating to a variety of people and situations
Team Membership
Interacts in a team environment based on shared values; Knows when and how to use a team approach for solving problems; Seeks the contributions of all team members; Shares credit with others
Service and Market Knowledge
Understanding of cyber security services and their application
Knowledge of industry trends, competition, and customer challenges.
Technological Proficiency
Using CRM and lead generation software effectively