Demonstrate Drive & Commitment
Shows reliability and commitment amongst manager and peers; Exhibits focus and determination in tasks at hand; Establishes support for objectives; Drives and Produces results
Work Efficiently and Effectively
Effectively manages time and priorities by focusing on highest priority tasks and working efficiently; Effectively recovers from mistakes; Completes projects on time.
Meet Customer Needs
Understands the customer’s requirements, expectations and needs; Delivers on commitments to customers; Provides value and ensures exceptional customer experiences; Seeks feedback from customers; Removes barriers to customer service
Build Relationships
Relates to others in an open, honest, accepting, and respectful manner; Viewed as approachable and shows interest in others; Develops and maintains high-quality relationships with manager and peers; Demonstrates communication style flexibility when relating to a variety of people and situations
Team Membership
Interacts in a team environment based on shared values; Knows when and how to use a team approach for solving problems; Seeks the contributions of all team members; Shares credit with others
Service and Market Knowledge
Understanding of digital forensics services with a wider awareness of software and cyber security services and their application
Knowledge of industry trends, competition, and customer challenges.
Technological Proficiency
Using CRM and lead generation software effectively