Digital Forensics Laboratory Team Leader

Summary:

To manage, coach and monitor all aspects of the Digital Forensics Lab performance in conjunction with your line manager, HR and the Forensic Case Team. Act as first line support for a dedicated team of DF Analysts.

Reporting to:

Operations Manager | Digital Forensics

Location:

Stratford upon Avon

Department / Division:

Digital Forensics

Application Deadline:

Main Job Summary

Monitor all levels of performance to ensure high levels of accuracy, efficiency, and effective use of resources whilst being customer centric, quality focused and commercially aware.

Oversee and model company behaviours to maximise team motivation and performance to the highest levels of precision and efficiency.

Proactively communicate with line management to highlight any challenges and ensure customer deadlines and quality standards are met. Proactively identify and resolve technical and operational issues to ensure effective workflows.

Conduct examinations of exhibits and follow the associated processes.

Main Duties & Responsibilities (other duties may be assigned):

Lead a team of Analysts, in all aspects of their role – technical, performance, behaviours and welfare
Assign casework & use CCL’s case management system to effectively & proactively manage case work of individuals to maintain efficiency & ensure deadlines are maintained
To be responsible for analysis tasks & communicate with the Operations Managers & Forensic Case Team to ensure any challenges are highlighted & resolved including any issues which may affect analysts productivity
Ensure the Laboratory is using the most appropriate hardware & software required for casework and that analysts have access to required tools and equipment
To ensure that all ISO processes & documentation are up to date & are being adhered to, assist with ISO audits when required and dip sample casework where needed
Developing personal growth opportunities for staff and supporting a positive working environment
Proactively identify any inefficiencies or areas that can be improved upon & make recommendations to the Operations Managers where these have been identified and evidence the driving of efficiencies to ensure their effectiveness
Must identify any performance management issues and manage them in accordance with CCL’s policies and procedures
Must demonstrate effective leadership of the team, take responsibility of teams performance in line with any targets set and feedback business objects and views to the team
Contribute to Lab performance, maintaining technical skills with delivering a small case load
Provide support to new team leaders

Required Skill Set & Experience:

Experience working as a practitioner or leader in digital forensics
Previous people management experience
Sound understanding of current ACPO guidelines, ISO17025 and the FSR Code of Practice
Ability to develop, motivate, inspire and lead people to achieving their maximum potential
Previous experience using leading industry standard tools
Ability to work independently and make sound and reasoned judgements
Sound analytical and interpretation skills
Ability to work with precision, accuracy with high attention to detail
Excellent communication skills
Excellent planning and organisational skills
Experienced user off computers and technology, and comfortable learning a wide range of software and systems

Education:

Minimum GCSE pass or equivalent in Maths and English

Core Role Competencies:

Working with Others

Builds effective working relationships with staff and Management team through clear communication and a collaborative approach
Maintains visibility by regularly interacting and talking with people
Consults widely and involves people in decision making speaking to people in a way they understand and can engage with
Treats people with respect and dignity regardless of their background or circumstances, promoting equality and the elimination of discrimination
Treats people as individuals, showing tact empathy and compassion
Sells ideas convincingly, setting out the objectives of a particular approach and striving to reach mutually beneficial solutions
Expresses own views positively and constructively and fully commits to team decisions. Self-motivated with the ability to effectively manage your own time and responsibilities
Ability to work under pressure
Ability to describe technical solutions and scenarios to a non-technical audience
Excellent verbal and written communication skills
Sound understanding of Digital Forensic concepts

‍

Professionalism

Acts with integrity, in line with the values and ethical standards of CCL
Acts on own initiative to address issues, showing energy and determination to get things done
Takes ownership for resolving problems, demonstrating courage and resilience in dealing with difficult and challenging situations
Upholds professional standards, acting as a role model to others and challenging unprofessional conduct or discriminatory behaviour
Acts for and acts on feedback, learning from experience and continuing to develop own professional skills and knowledge
Remains calm and professional under pressure, defusing conflict and being prepared to make unpopular decisions or take control when required

‍

Leading Change

Positive about change, adapting rapidly for changing circumstances and encouraging flexibility in others
Identifies and implements improvements to service delivery, engaging people in the change process and encouraging them to contribute ideas
Find more cost-effective ways to do things, taking an innovative approach to solving problems and considers creative alternatives
Creates a feeling of energy, excitement, and personal investment

‍

Decision making‍

Gathers verifies and assesses all appropriate and available information to gain an accurate understanding of situations

Other Role Requirements:

• Minimum 5 years UK residency

• Full driving license

• Satisfactorily pass pre-hire and annual security clearance procedures in accordance with the ACPO (Association of Chief Police Officers) National Vetting Scheme.

‍

CCL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.