Mobile Device Lab Supervisor

Summary:

Conduct analysis of exhibits and follow the associated processes.

Reporting to:

Mobile Device Lab Manage

Location:

Stratford upon Avon

Department / Division:

Digital Forensics

Main Duties & Responsibilities (other duties may be assigned):

Same as analysts with the addition of the below responsibilities:

  • Assign case work to analysts and utilise CCL’s case management system to effectively and proactivity manage case work of individuals to maintain efficiency, ensure deadlines are maintained and to monitor ‘on hold’ cases
  • Assist with basic HR tasks and monitoring and provide feedback to the Lab manager for one to one reviews
  • Ensure analysts record the correct time and notes on projects and preserve TRTs
  • Dip sample analysts output to ensure all quality and policy requirements are being met
  • Monitor and address any challenges that may affect productivity and have an impact on the customer
  • Manage all aspects of our current ISO standards and ensure that all current ISO processes and documentation are up to date and are being adhered to
  • To actively liaise with Forensic Case Team to ensure maximum efficiency, clarity and ensure that customer requirements are met
  • Maintaining a safe, secure and legal work environment; developing personal growth opportunities for staff
  • To accomplish results by communicating job expectations; planning, monitoring, appraising; coaching, counselling, and disciplining employees
  • To develop, coordinate and enforce policies, procedures and productivity standards
  • To maintain overall quality of service by enforcing quality and customer service standards; resolving quality and customer service problems and recommending improvements
  • To actively liaise with Forensic Case Team to ensure maximum productivity and efficiency
  • Taking responsibility for the Lab in the absence of the Mobile Device Lab Manager

Core Role Competencies:

Personal Attributes

  • Positive ‘can do’ attitude
  • Confident communicator at all levels
  • Team player
  • Ability to work under pressure
  • Conscientious and reliable
  • Solution focused

Competencies (some or all of these MAY be assessed during the process)

  • Job Knowledge
  • Effective Communication
  • Leadership
  • Management Ability
  • Partnership Working
  • Personal Awareness
  • Personal Effectiveness
  • Problem Solving
  • Respect for Diversity
  • Service Delivery
  • Team Working

Other Role Requirements:

  • Minimum 5 years UK residency
  • Full driving licence
  • Satisfactorily pass pre-hire and annual security clearance procedures in accordance with the ACPO (Association of Chief Police Officers) National Vetting Scheme
If you would like to apply for this role please send your current cv to careers@cclsolutionsgroup.com with a covering email